Frequently asked questions
Do I need InboxGreen if I already use Postmark?
Postmark sets up DKIM for its own sending infrastructure, but your domain's SPF and DMARC records still need to be configured correctly. If your SPF record does not include Postmark's sending servers, or your DMARC policy is misconfigured, emails may still fail authentication checks at receiving mail servers. InboxGreen checks all three (SPF, DKIM, DMARC) for your domain so you can catch and fix those issues.
Can InboxGreen replace Postmark?
No. InboxGreen does not send email. It checks and fixes the DNS configuration that affects whether email you send reaches the inbox. Postmark is the sending layer; InboxGreen is the authentication diagnostic layer. They solve different problems.
I am using Postmark and my emails are going to spam - what should I check?
Start with InboxGreen's free domain check to verify SPF, DKIM, and DMARC are configured correctly for your domain. Postmark provides DKIM for its sending infrastructure, but you still need SPF to include Postmark's servers and a DMARC policy to protect your domain. If authentication passes, the issue may be content, recipient engagement, or list quality rather than DNS configuration.
What is the best Postmark alternative for sending email?
Postmark competes with SendGrid, Mailgun, and AWS SES for transactional sending. InboxGreen is not a Postmark alternative - it solves a different problem (DNS authentication vs email delivery infrastructure).